Home Security Clark Howard

What started as an independent crowdfunding campaign which surpassed its objective by offering over $500,000 well worth of systems within a month  quickly became a competitor in residence safety and security.

Based in Chicago, Illinois,1 Scout was born out of a wish to create a residence safety product that had not been dated or pricey, a worthy cause for sure. With a growing checklist of elements and also accessories to complement the center, Scout fortifies its defenses the much more you develop it up.

However does much more suggest far better? Added parts certainly enhance your house’s protection, but they additionally increase costs. Some excellent information for your pocketbook, whether you call for a sensing unit on every door and window or you simply need the fundamental essentials, Scout’s allure stems from its modification– just how much consumers are eager to invest on building it to fulfill their requirements.

In our evaluation, we set out our impressions and also findings of the Scout Alarm system safety and security system thoroughly.

Scout House Safety And Security Plans

Scout House Security has four protection bundles for consumers to choose from. If the plans don’t include what you need, or if you require added products, Scout provides a fifth option to construct your very own plan.

“Scout Small Pack” Bundle: This is the company’s most cost effective system and consists of eight things. It has the items needed to begin your do it yourself protection system, consisting of movement and also gain access to sensors. The pack additionally features 2 essential fobs so you can easily equip and also deactivate the system. This pack is best-suited for those that want basic security insurance coverage or live in a smaller home.

“Scout Big Pack” Package: If you require to protect a larger location in your house or your house has numerous gain access to factors, the Scout Huge Pack offers a safety remedy that covers all your bases. Outfitted with greater than two times the accessibility sensors of the Scout Small Pack, this package provides you assurance that all locations of your home will certainly continue to be safe and secure.

“Scout Aspects Pack” Bundle: This plan pairs home protection with calamity avoidance. The bundle includes a smoke alarm and water sensor to assist you catch expensive fires or flood damage prior to it leaves hand.

“Scout Architect Pack” Package: This is created to be Scout’s the majority of comprehensive house safety and security offering. Coupling all the devices included in the Scout Small Pack, the Engineer Pack adds additional protection actions like a smart lock and also glass break sensing unit.

“Build Your System” Bundle: For clients that want an even more customized security system for their home, Scout provides the ability to create your very own system. As soon as you choose your Scout Hub, you can choose as several tools as you want and also construct a system to fit your house safety and security demands. You can pick from the complying with 18 products when you develop your very own system: Door panel, Gain access to sensor, Activity sensor, Scout indoor camera, Scout video clip doorbell, Keypad, Smoke detector, Water sensor, Glass break sensing unit, Door lock, Backyard sign, Panic button, Remote, Alarm and Zigbee repeater, Window sticker, Trick fob, as well as a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you do not decide in to expert monitoring, you still have to pay a minimum of $10 every month. So primarily, you’re paying to use the app, which we believe is somewhat silly. Many apps, protection or otherwise, have some kind of free access.


Similar to many do it yourself systems, there’s no agreement with Scout. Fees are month to month.

You can pick to make a 12-month dedication for a 10% price cut. Even after that, Scout will certainly give you a prorated reimbursement if you have to terminate. That’s a pretty pleasant handle an industry understood for wringing high termination charges out of clients.


You mount Scout yourself, so you do not have to pay a setup charge. As well as if you intend to move, you can take whatever down and also re-install it by yourself. It’s a discomfort for certain, yet it’s free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring as well as very easy do it yourself setup. We likewise like that its specialist surveillance expenses less than the sector standard of $32 a month. Below are some excellent factors to select Scout over other safety and security systems:

Cellular backup: Scout’s cellular backup is distinct compared to various other safety systems due to the fact that it does not call for a specialist monitoring plan. This suggests you have a dependable method to access your system via the Scout app without entrusting your protection to a monitoring center. (There’s likewise a battery back-up to keep your system running for as much as 12 hrs.).

Text and also telephone call alerts: While Scout sends out push notices on a mobile phone, its text message as well as telephone call informs make it an excellent alternative for individuals that don’t utilize smart devices. Text and also call informs additionally give you a backup in case you don’t observe a push notice.

Easy arming as well as deactivating: Scout counts entirely on crucial fobs, RFID chips, and also mobile gain access to for arming as well as disarming, so there are no keypad access codes to keep in mind. (Scout likewise offers a keypad for individuals seeking to give short-lived accessibility to visitors.).

Tools: Scout styles appealing equipment that covers most safety needs. The system is compatible with many wise residence platforms like Amazon.com Alexa, Google Aide †, Z-Wave, and Zigbee.

Development and mobility: This is a wonderful system for people intending to move from a smaller sized house to a bigger one given that it’s simple to take with you and also add additional sensors as needed.

Scout Safety And Security Client Service.

Scout client assistance is available by means of phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer care is available from 9:00 AM to 6:00 PM CST, other than on significant vacations. Scout also provides separate 24/7 surveillance, which is constantly efficient everyday of the year at all times of the day.

Scout Security doesn’t yet have a score with the Bbb, as the business is a more recent one. Scout customer evaluations show the firm has been responsive and eager to work with consumers experience periodic dependability issues with Scout elements.

We additionally discovered Scout Safety’s customer care to be valuable when we spoke to the firm to evaluate numerous facets of its solution. Our Protection Nerd evaluated each of the adhering to processes:.

Sales: We called customer support to ask about purchasing a protection system and also found support team to be knowledgeable and also friendly yet not pushy.

Style: We utilized the Scout website to build a personalized safety bundle.

Solution: We spoke to consumer assistance to see how long it took to get an agent on the phone and were given with fast answers to questions.

Scout Alarm System Frequently Asked Questions.

What does the Google and also Nest merging imply for Scout Alarm system?

If you’ve currently combined your Nest and Google accounts, customer support says the Nest combinations will certainly not work with your Scout system. We’ll keep you upgraded with motion in this particular room as we see it. Undergoing a facelift to remodel their systems to fit the Works with Google Aide network (that will certainly replace Works with Nest).

Just How does Scout Alarm shield my information?

Scout says all video clip footage is encrypted when sent out to the cloud, and also Roberts says all messaging is sent with AES 128-Bit security. “I would certainly say that consumers can rest easy with Scout and also understand there’s no advertisement platform, there’s nothing else product line that would gain from the information of what’s taking place inside your home, and also we’re very delicate concerning that,” stated Roberts. Yet due to the fact that Scout is so easily incorporated with various other devices, it’s still beneficial to check out the personal privacy policy as well as terms and conditions of various other 3rd parties to understand much better what rights each firm has to your details.

What’s on the horizon for Scout?

Roberts states Scout does not have a group of A.I. specialists to maximize a video as Nest does. This is one reason why Scout partners with other significant players– nonetheless, even more Scout-specific equipment, consisting of cams, may be on the means.

Without being terribly certain regarding our roadmap and what devices are coming out, we wish to increase the perimeter.

“Clearly, you wish to safeguard what’s going on inside, once somebody’s within, they’re currently in the home. I believe that there are some exterior electronic camera items that are very fascinating to broaden the perimeter as well as to operate in tandem with right stuff that’s going on in your house.”.

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