Home Security Cameras Reviews Consumer Reports

What began as an independent crowdfunding project which surpassed its objective by offering over $500,000 well worth of systems within a month  soon ended up being a contender in house safety.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to generate a house protection product that had not been obsoleted or expensive, an honorable reason for certain. With a growing checklist of parts and also accessories to match the center, Scout fortifies its defenses the a lot more you construct it up.

Yet does much more suggest much better? Added elements certainly enhance your house’s security, yet they also raise expenses. Some great information for your budget, whether you require a sensor on every door and also window or you simply need the standard essentials, Scout’s appeal stems from its customization– how much customers are willing to spend on building it to fulfill their requirements.

In our testimonial, we outlined our impressions and findings of the Scout Alarm system security system in detail.

Scout House Safety Plans

Scout House Security has four protection plans for clients to choose from. If the plans do not include what you need, or if you require added things, Scout provides a 5th alternative to construct your own package.

“Scout Small Pack” Plan: This is the company’s most economical system as well as consists of eight products. It has the items needed to start your do it yourself security system, consisting of motion and gain access to sensors. The pack likewise comes with 2 vital fobs so you can easily arm and also deactivate the system. This pack is best-suited for those that desire fundamental security protection or stay in a smaller sized residence.

“Scout Large Pack” Plan: If you need to secure a larger area in your residence or your home has multiple gain access to factors, the Scout Large Pack provides a safety and security service that covers all your bases. Equipped with greater than two times the accessibility sensors of the Scout Small Pack, this bundle offers you peace of mind that all areas of your house will certainly stay secure.

“Scout Elements Pack” Plan: This plan pairs house safety with catastrophe avoidance. The plan includes a smoke alarm and also water sensor to assist you catch expensive fires or flooding damage prior to it gets out of hand.

“Scout Engineer Pack” Plan: This is developed to be Scout’s a lot of thorough house security offering. Coupling all the gadgets consisted of in the Scout Small Pack, the Engineer Pack adds on extra security measures like a smart lock and glass break sensor.

“Build Your System” Plan: For customers who want a more customized alarm for their residence, Scout supplies the ability to produce your own system. As soon as you select your Scout Center, you can select as lots of tools as you want and also construct a system to fit your house protection needs. You can select from the complying with 18 products when you develop your very own system: Door panel, Access sensor, Movement sensor, Scout interior camera, Scout video buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Backyard indication, Panic button, Push-button control, Alarm and Zigbee repeater, Home window sticker label, Key fob, and a RFID sticker label.

Scout prices

Scout Security - Scout Alarm Cost

Even if you do not choose in to expert monitoring, you still need to pay a minimum of $10 every month. So essentially, you’re paying to use the app, which we believe is rather silly. Most apps, security or otherwise, have some kind of free access.


Just like lots of do it yourself systems, there’s no agreement with Scout. Fees are month to month.

You can select to make a 12-month dedication in exchange for a 10% price cut. But also then, Scout will certainly offer you a prorated reimbursement if you have to cancel. That’s a quite sweet deal in a market recognized for wringing high termination fees out of customers.


You mount Scout yourself, so you don’t have to pay an installment charge. As well as if you wish to relocate, you can take everything down and reinstall it by yourself. It’s a discomfort without a doubt, yet it’s complimentary.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring as well as simple DIY setup. We also such as that its specialist tracking prices less than the sector standard of $32 a month. Right here are some good reasons to pick Scout over various other protection systems:

Cellular back-up: Scout’s mobile back-up is special compared to other safety and security systems because it does not require an expert tracking plan. This means you have a dependable method to access your system with the Scout application without delegating your safety to a monitoring facility. (There’s likewise a battery back-up to keep your system competing as much as 12 hrs.).

Text and also call signals: While Scout sends press notices on a smartphone, its text message and phone call informs make it an excellent choice for individuals that don’t use smart devices. Text and call alerts also provide you a back-up in case you do not observe a press notice.

Simple arming and deactivating: Scout relies solely on crucial fobs, RFID chips, and mobile accessibility for equipping and also deactivating, so there are no keypad access codes to keep in mind. (Scout additionally offers a keypad for individuals aiming to give temporary accessibility to guests.).

Tools: Scout designs attractive devices that covers most security requirements. The system works with several clever house platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, and also Zigbee.

Development and also mobility: This is a great system for individuals preparing to relocate from a smaller residence to a bigger one given that it’s simple to take with you as well as add on extra sensing units as required.

Scout Protection Client Service.

Scout customer support is offered using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is readily available from 9:00 AM to 6:00 PM CST, except on major vacations. Scout also offers separate 24/7 monitoring, which is always effective on a daily basis of the year in any way times of the day.

Scout Safety does not yet have a rating with the Bbb, as the company is a more recent one. Scout client evaluations show the firm has been responsive and ready to function with consumers experience occasional dependability troubles with Scout parts.

We additionally discovered Scout Security’s customer care to be practical when we spoke to the business to examine various elements of its service. Our Safety and security Geek checked each of the adhering to processes:.

Sales: We spoke to customer care to inquire about buying a protection system as well as located support personnel to be well-informed and also friendly however not pushy.

Layout: We made use of the Scout web site to build a personalized safety and security plan.

Solution: We got in touch with consumer support to see the length of time it required to get an agent on the phone as well as were given with fast solution to questions.

Scout Alarm Frequently Asked Questions.

What does the Google as well as Nest merger mean for Scout Alarm?

If you have actually already combined your Nest and Google accounts, customer care says the Nest assimilations will certainly not deal with your Scout system. We’ll maintain you upgraded with motion in this specific space as we see it. Undergoing a facelift to rework their systems to fit the Works with Google Assistant network (that will change Functions with Nest).

Just How does Scout Alarm protect my information?

Scout says all video clip footage is encrypted when sent to the cloud, and Roberts says all messaging is sent with AES 128-Bit file encryption. “I would state that customers can rest easy with Scout as well as recognize there’s no advertisement platform, there’s no other product that would certainly gain from the data of what’s taking place inside your house, and we’re really delicate regarding that,” said Roberts. But due to the fact that Scout is so conveniently incorporated with other tools, it’s still beneficial to read the personal privacy policy and also conditions of various other 3rd parties to comprehend much better what rights each business needs to your info.

What’s on the horizon for Scout?

Roberts states Scout does not have a group of A.I. experts to optimize a video as Nest does. This is one reason why Scout companions with various other major gamers– nevertheless, more Scout-specific equipment, including electronic cameras, may be on the way.

Without being extremely details concerning our roadmap and also what tools are appearing, we wish to expand the boundary.

“Clearly, you intend to safeguard what’s going on inside, but once a person’s within, they’re already in the house. I think that there are some exterior cam items that are really intriguing to broaden the perimeter and also to work in tandem with the stuff that’s taking place in the house.”.

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