Home Security Camera Systems Reviews Consumer Reports

What started as an independent crowdfunding project which exceeded its objective by offering over $500,000 worth of systems within a month  soon became a challenger in residence security.

Based in Chicago, Illinois,1 Scout was born out of a need to create a residence security item that had not been outdated or costly, a noble cause for certain. With a growing list of elements as well as accessories to enhance the hub, Scout fortifies its defenses the more you develop it up.

Does extra mean far better? Added elements certainly enhance your home’s protection, yet they additionally increase prices. Some good news for your budget, whether you require a sensor on every door and home window or you simply need the fundamental fundamentals, Scout’s allure stems from its modification– how much customers are eager to invest on building it to meet their needs.

In our evaluation, we set out our perceptions and searchings for of the Scout Alarm safety system in detail.

Scout Home Security Packages

Scout House Safety has four protection plans for consumers to choose from. If the packages don’t contain what you need, or if you require added items, Scout provides a fifth choice to develop your own plan.

“Scout Small Pack” Bundle: This is the company’s most affordable system and also includes 8 items. It consists of the items required to start your do it yourself safety and security system, including motion and gain access to sensors. The pack likewise comes with two vital fobs so you can quickly arm and disarm the system. This pack is best-suited for those that want basic security coverage or reside in a smaller sized house.

“Scout Large Pack” Package: If you require to secure a larger area in your house or your house has numerous access factors, the Scout Big Pack supplies a safety option that covers all your bases. Furnished with more than two times the gain access to sensing units of the Scout Small Pack, this bundle offers you assurance that all areas of your house will stay secure.

“Scout Elements Pack” Plan: This plan couples house safety with calamity avoidance. The package features a smoke alarm and water sensing unit to help you catch pricey fires or flooding damages prior to it leaves hand.

“Scout Engineer Pack” Plan: This is made to be Scout’s many detailed residence security offering. Combining all the devices consisted of in the Scout Small Pack, the Engineer Pack adds added security actions like a smart lock as well as glass break sensing unit.

“Build Your System” Plan: For consumers that desire a more tailored alarm for their home, Scout offers the capacity to produce your own system. Once you select your Scout Center, you can pick as several devices as you desire as well as develop a system to fit your home safety requirements. You can select from the adhering to 18 products when you construct your very own system: Door panel, Access sensing unit, Movement sensor, Scout interior video camera, Scout video buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Lawn indication, Panic button, Remote, Alarm and Zigbee repeater, Home window sticker, Trick fob, as well as a RFID sticker.

Scout pricing

Scout Security - Scout Alarm Cellular

Even if you do not choose in to expert tracking, you still have to pay a minimum of $10 every month. So essentially, you’re paying to utilize the app, which we believe is somewhat foolish. The majority of apps, safety or otherwise, have some kind of open door.


Just like many do it yourself systems, there’s no contract with Scout. Fees are month to month.

You can pick to make a 12-month commitment in exchange for a 10% discount. Also then, Scout will give you a prorated refund if you have to terminate. That’s a quite wonderful deal in an industry known for wringing high termination charges out of consumers.


You set up Scout on your own, so you do not have to pay a setup cost. And also if you intend to move, you can take whatever down as well as reinstall it by yourself. It’s a pain for certain, but it’s free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and easy DIY setup. We likewise such as that its professional monitoring costs less than the sector average of $32 a month. Right here are some good factors to select Scout over various other protection systems:

Cellular back-up: Scout’s mobile backup is unique contrasted to other protection systems since it does not need a professional surveillance strategy. This indicates you have a dependable means to access your system via the Scout application without entrusting your safety and security to a surveillance. (There’s also a battery backup to maintain your system competing up to 12 hrs.).

Text as well as call notifies: While Scout sends press notifications on a smart device, its text message and also telephone call notifies make it an excellent option for people that don’t make use of mobile phones. Text and call alerts likewise give you a backup in case you do not discover a push notification.

Easy arming and disarming: Scout depends only on vital fobs, RFID chips, and mobile access for arming and also deactivating, so there are no keypad access codes to remember. (Scout likewise sells a keypad for individuals wanting to give short-lived access to visitors.).

Equipment: Scout styles attractive tools that covers most safety demands. The system works with several smart home platforms like Amazon Alexa, Google Assistant †, Z-Wave, and Zigbee.

Expansion and mobility: This is a wonderful system for individuals preparing to relocate from a smaller sized house to a bigger one considering that it’s very easy to take with you and also add additional sensing units as needed.

Scout Security Client Service.

Scout consumer support is readily available through phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Client service is readily available from 9:00 AM to 6:00 PM CST, except on significant vacations. Scout additionally gives different 24/7 surveillance, which is constantly effective every day of the year in any way times of the day.

Scout Protection does not yet have a ranking with the Better Business Bureau, as the business is a more recent one. Nonetheless, Scout customer testimonials indicate the business has actually been responsive and also willing to deal with consumers experience occasional reliability problems with Scout elements.

We likewise found Scout Security’s client service to be valuable when we called the firm to evaluate different facets of its solution. Our Safety and security Geek examined each of the complying with procedures:.

Sales: We called customer service to ask about buying a security system as well as found assistance team to be educated as well as pleasant yet not pushy.

Style: We made use of the Scout website to develop a tailored protection plan.

Solution: We spoke to client assistance to see how much time it took to get a representative on the phone and also were supplied with fast answers to questions.

Scout Alarm System FAQs.

What does the Google and Nest merger mean for Scout Alarm?

If you have actually already merged your Nest and Google accounts, client service claims the Nest assimilations will certainly not deal with your Scout system. We’ll maintain you updated with activity in this specific space as we see it. Undertaking a renovation to rework their systems to fit the Works with Google Assistant network (that will change Works with Nest).

Exactly How does Scout Alarm secure my information?

Scout says all video clip footage is secured when sent to the cloud, and Roberts claims all messaging is sent out with AES 128-Bit security. “I would state that customers can rest easy with Scout as well as recognize there’s no ad platform, there’s no other line of product that would certainly gain from the data of what’s going on inside your home, and also we’re extremely delicate concerning that,” stated Roberts. Due to the fact that Scout is so quickly integrated with various other tools, it’s still valuable to check out the privacy plan as well as terms as well as conditions of various other 3rd events to understand much better what civil liberties each company has to your information.

What’s on the horizon for Scout?

Roberts states Scout does not have a team of A.I. professionals to enhance a video as Nest does. This is one reason why Scout partners with various other major gamers– nonetheless, even more Scout-specific devices, including video cameras, may get on the means.

Without being extremely particular concerning our roadmap and what gadgets are coming out, we wish to broaden the border.

“Clearly, you wish to secure what’s taking place within, but once a person’s within, they’re already in the house. I believe that there are some outside cam items that are very interesting to broaden the border and to work in tandem with right stuff that’s going on in your home.”.

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