Home Security Camera Reviews Consumer Reports

What started as an independent crowdfunding project which exceeded its objective by selling over $500,000 worth of systems within a month  soon came to be a challenger in house security.

Based in Chicago, Illinois,1 Scout was born out of a wish to produce a residence protection item that had not been obsoleted or costly, an honorable cause without a doubt. With an expanding listing of components and also accessories to complement the center, Scout fortifies its defenses the much more you develop it up.

Yet does much more imply better? Extra elements definitely boost your residence’s security, but they likewise increase costs. However some good information for your wallet, whether you call for a sensing unit on every door and window or you just need the fundamental essentials, Scout’s charm stems from its modification just how much consumers agree to invest in constructing it to meet their requirements.

In our review, we outlined our impressions and findings of the Scout Alarm safety and security system in detail.

Scout Residence Safety Bundles

Scout House Protection has four security bundles for clients to choose from. If the plans do not include what you require, or if you require added products, Scout provides a fifth option to construct your own plan.

“Scout Small Pack” Bundle: This is the business’s most affordable system and also consists of 8 products. It has the things needed to begin your DIY protection system, consisting of movement and also access sensing units. The pack also comes with two essential fobs so you can quickly equip and also disarm the system. This pack is best-suited for those that desire basic safety and security protection or live in a smaller residence.

“Scout Big Pack” Bundle: If you need to secure a bigger area in your residence or your residence has numerous gain access to points, the Scout Big Pack offers a security service that covers all your bases. Equipped with greater than two times the access sensors of the Scout Small Pack, this bundle gives you comfort that all areas of your home will certainly remain safe.

“Scout Aspects Pack” Package: This package pairs residence safety with catastrophe prevention. The package includes a smoke alarm and also water sensing unit to aid you catch costly fires or flooding damages before it leaves hand.

“Scout Designer Pack” Bundle: This is made to be Scout’s a lot of extensive house protection offering. Coupling all the devices consisted of in the Scout Small Pack, the Architect Pack adds extra safety actions like a smart lock as well as glass break sensor.

“Build Your System” Package: For clients who want a more customized security system for their home, Scout provides the capability to develop your own system. As soon as you choose your Scout Hub, you can pick as numerous tools as you desire and also construct a system to fit your house security requirements. You can select from the following 18 things when you develop your own system: Door panel, Gain access to sensing unit, Movement sensor, Scout indoor camera, Scout video clip doorbell, Keypad, Smoke alarm, Water sensing unit, Glass break sensor, Door lock, Lawn indicator, Panic button, Remote, Alarm and also Zigbee repeater, Home window sticker, Secret fob, as well as a RFID sticker label.

Scout prices

Scout Security - Ring Alarm Vs Scout

Even if you don’t choose in to professional monitoring, you still need to pay a minimum of $10 each month. So primarily, you’re paying to make use of the app, which we believe is somewhat foolish. The majority of apps, protection or otherwise, have some sort of open door.


Just like many DIY systems, there’s no contract with Scout. Costs are month to month.

You can select to make a 12-month dedication for a 10% price cut. Yet even after that, Scout will provide you a prorated reimbursement if you need to cancel. That’s a rather wonderful sell an industry understood for wringing high termination charges out of customers.


You set up Scout yourself, so you do not need to pay an installment charge. And also if you wish to move, you can take every little thing down and reinstall it on your own. It’s a discomfort for sure, but it’s cost-free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring as well as very easy DIY setup. We likewise like that its expert surveillance costs less than the industry average of $32 a month. Right here are some great reasons to choose Scout over other safety and security systems:

Cellular backup: Scout’s cellular back-up is distinct contrasted to other safety systems because it doesn’t need a specialist monitoring strategy. This implies you have a trustworthy method to access your system via the Scout application without entrusting your safety and security to a surveillance facility. (There’s additionally a battery back-up to maintain your system running for approximately 12 hours.).

Text and also telephone call alerts: While Scout sends out press notices on a smart device, its text message and telephone call alerts make it an excellent choice for individuals that don’t utilize mobile phones. Text as well as call notifies likewise provide you a back-up in case you don’t observe a press notification.

Straightforward equipping as well as disarming: Scout depends exclusively on essential fobs, RFID chips, as well as mobile access for equipping and also disarming, so there are no keypad gain access to codes to bear in mind. (Scout also sells a keypad for people looking to approve short-term accessibility to visitors.).

Tools: Scout layouts appealing devices that covers most security needs. The system works with several smart home platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, and Zigbee.

Growth and also mobility: This is a great system for people intending to move from a smaller sized house to a bigger one because it’s simple to take with you and also add added sensing units as needed.

Scout Safety And Security Customer Care.

Scout consumer assistance is readily available by means of phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer support is offered from 9:00 AM to 6:00 PM CST, except on major holidays. Scout likewise gives different 24/7 surveillance, which is constantly efficient on a daily basis of the year at all times of the day.

Scout Safety does not yet have a score with the Bbb, as the firm is a newer one. Nevertheless, Scout consumer reviews indicate the firm has actually been responsive and happy to work with clients experience occasional integrity problems with Scout elements.

We likewise discovered Scout Safety and security’s customer support to be useful when we called the business to examine different elements of its service. Our Protection Nerd evaluated each of the following processes:.

Sales: We spoke to customer support to inquire about buying a safety system as well as found assistance team to be knowledgeable and also friendly however not aggressive.

Design: We utilized the Scout web site to build a tailored safety and security package.

Service: We got in touch with customer assistance to see how long it required to obtain a rep on the phone as well as were provided with quick answers to inquiries.

Scout Alarm FAQs.

What does the Google and also Nest merger mean for Scout Alarm system?

If you’ve already combined your Nest as well as Google accounts, customer care says the Nest combinations will certainly not work with your Scout system. We’ll maintain you upgraded with movement in this certain space as we see it. Undergoing a facelift to remodel their systems to fit the Works with Google Aide network (that will replace Works with Nest).

Just How does Scout Alarm safeguard my information?

Scout says all video footage is secured when sent out to the cloud, as well as Roberts claims all messaging is sent with AES 128-Bit file encryption. “I would say that clients can rest easy with Scout and also understand there’s no advertisement platform, there’s no other product that would certainly benefit from the information of what’s going on inside your home, and also we’re extremely delicate about that,” said Roberts. Because Scout is so easily incorporated with other gadgets, it’s still useful to review the privacy policy as well as terms as well as problems of various other third celebrations to comprehend better what legal rights each business has to your details.

What’s on the horizon for Scout?

Roberts claims Scout doesn’t have a team of A.I. professionals to enhance a video clip as Nest does. This is one reason that Scout partners with various other major players– nonetheless, more Scout-specific equipment, consisting of cameras, might be on the method.

Without being horribly certain concerning our roadmap and also what devices are appearing, we intend to expand the border.

“Undoubtedly, you want to safeguard what’s taking place within, once someone’s within, they’re currently in the house. I believe that there are some outside electronic camera items that are extremely intriguing to increase the boundary and to work in tandem with right stuff that’s going on in your home.”.

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