Home Security Antioch

What started as an independent crowdfunding campaign which surpassed its objective by offering over $500,000 worth of systems within a month  quickly ended up being a challenger in residence safety and security.

Based in Chicago, Illinois,1 Scout was born out of a need to generate a house safety item that wasn’t outdated or costly, a worthy cause without a doubt. With an expanding checklist of components and also accessories to complement the center, Scout strengthens its defenses the much more you build it up.

However does much more suggest better? Added elements definitely enhance your residence’s safety and security, yet they additionally raise expenses. Yet some great news for your purse, whether you call for a sensing unit on every door and window or you simply need the standard basics, Scout’s appeal comes from its customization how much clients want to spend on developing it to satisfy their demands.

In our review, we lay out our impressions as well as findings of the Scout Alarm system protection system in detail.

Scout House Protection Plans

Scout Home Security has four safety and security packages for customers to choose from. If the plans don’t contain what you need, or if you require extra items, Scout offers a 5th choice to construct your very own plan.

“Scout Small Pack” Bundle: This is the company’s most budget-friendly system and also includes 8 products. It includes the products required to start your do it yourself protection system, including activity and also accessibility sensing units. The pack likewise comes with 2 crucial fobs so you can conveniently arm as well as disarm the system. This pack is best-suited for those that desire standard security insurance coverage or live in a smaller home.

“Scout Huge Pack” Bundle: If you require to protect a bigger location in your home or your home has numerous access factors, the Scout Huge Pack provides a protection service that covers all your bases. Outfitted with greater than twice the gain access to sensing units of the Scout Small Pack, this bundle gives you comfort that all locations of your house will remain secure.

“Scout Elements Pack” Bundle: This plan pairs residence protection with disaster prevention. The package comes with a smoke detector as well as water sensing unit to aid you capture costly fires or flooding damages before it leaves hand.

“Scout Engineer Pack” Bundle: This is designed to be Scout’s the majority of thorough residence safety offering. Combining all the gadgets included in the Scout Small Pack, the Designer Pack adds on added safety actions like a smart lock and glass break sensing unit.

“Build Your System” Package: For consumers that desire a more customized security system for their home, Scout offers the ability to create your very own system. As soon as you select your Scout Hub, you can choose as numerous devices as you desire and also build a system to fit your home security requirements. You can choose from the adhering to 18 things when you develop your very own system: Door panel, Gain access to sensor, Movement sensing unit, Scout interior electronic camera, Scout video clip buzzer, Keypad, Smoke detector, Water sensor, Glass break sensing unit, Door lock, Yard indicator, Panic button, Push-button control, Siren as well as Zigbee repeater, Window sticker, Trick fob, and a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cellular

Even if you do not decide in to specialist monitoring, you still need to pay a minimum of $10 every month. So generally, you’re paying to make use of the app, which we think is somewhat foolish. A lot of apps, safety and security or otherwise, have some kind of open door.


Just like numerous do it yourself systems, there’s no contract with Scout. Costs are month to month.

You can select to make a 12-month commitment for a 10% price cut. However also after that, Scout will give you a prorated refund if you have to cancel. That’s a quite wonderful handle a sector understood for wringing steep cancellation fees out of customers.


You set up Scout on your own, so you don’t need to pay a setup cost. And also if you intend to relocate, you can take everything down and reinstall it by yourself. It’s a pain for certain, however it’s totally free.

Is Scout right for you?

Scout is great for no-contract self-monitoring and very easy DIY installation. We additionally like that its professional surveillance expenses less than the industry standard of $32 a month. Right here are some great factors to choose Scout over various other protection systems:

Cellular back-up: Scout’s mobile back-up is one-of-a-kind contrasted to other protection systems because it does not need a professional monitoring strategy. This implies you have a reputable way to access your system via the Scout app without entrusting your safety to a monitoring center. (There’s also a battery backup to maintain your system competing as much as 12 hours.).

Text and phone call informs: While Scout sends press notifications on a smart device, its text and also call alerts make it a superb alternative for individuals that don’t make use of smart devices. Text as well as call alerts also provide you a back-up in case you don’t see a push notice.

Basic equipping and deactivating: Scout depends solely on vital fobs, RFID chips, and also mobile access for equipping as well as deactivating, so there are no keypad access codes to bear in mind. (Scout additionally sells a keypad for folks seeking to grant short-term accessibility to guests.).

Equipment: Scout styles attractive equipment that covers most safety and security requirements. The system is compatible with many smart residence systems like Amazon.com Alexa, Google Assistant †, Z-Wave, as well as Zigbee.

Expansion as well as transportability: This is a terrific system for people intending to relocate from a smaller sized house to a bigger one since it’s easy to take with you and add additional sensors as required.

Scout Protection Customer Care.

Scout client support is available via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is offered from 9:00 AM to 6:00 PM CST, except on significant vacations. Scout likewise supplies separate 24/7 monitoring, which is constantly effective every day of the year whatsoever times of the day.

Scout Safety and security doesn’t yet have a ranking with the Bbb, as the business is a more recent one. Nevertheless, Scout customer reviews indicate the business has been responsive as well as willing to collaborate with customers experience periodic reliability problems with Scout elements.

We also discovered Scout Protection’s customer service to be handy when we spoke to the business to examine different aspects of its solution. Our Safety Geek examined each of the complying with processes:.

Sales: We got in touch with customer care to inquire about purchasing a safety and security system as well as located support team to be experienced and also friendly but not aggressive.

Layout: We utilized the Scout internet site to construct a customized safety package.

Solution: We contacted consumer assistance to see how long it took to get a representative on the phone and were provided with fast answers to questions.

Scout Alarm Frequently Asked Questions.

What does the Google as well as Nest merger indicate for Scout Alarm?

If you have actually already combined your Nest and Google accounts, customer service says the Nest combinations will certainly not collaborate with your Scout system. We’ll maintain you upgraded with movement in this specific area as we see it. Going through a facelift to rework their systems to fit the Works with Google Aide network (that will certainly change Works with Nest).

Just How does Scout Alarm safeguard my information?

Scout says all video footage is secured when sent out to the cloud, and Roberts states all messaging is sent with AES 128-Bit encryption. “I would certainly state that customers can relax easy with Scout and also know there’s no advertisement system, there’s nothing else line of product that would certainly gain from the data of what’s going on inside your house, as well as we’re very sensitive about that,” said Roberts. Since Scout is so conveniently incorporated with various other gadgets, it’s still helpful to review the privacy policy and terms and problems of other third celebrations to recognize better what legal rights each business has to your info.

What’s on the horizon for Scout?

Roberts states Scout doesn’t have a group of A.I. professionals to maximize a video as Nest does. This is one reason Scout partners with other significant players– nonetheless, more Scout-specific tools, including cameras, might get on the way.

Without being horribly particular concerning our roadmap and what devices are appearing, we intend to expand the border.

“Undoubtedly, you intend to protect what’s taking place inside, but once somebody’s within, they’re already in the house. I believe that there are some exterior camera products that are extremely interesting to expand the boundary as well as to operate in tandem with right stuff that’s taking place in the house.”.

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