Home Security & Alarms Contractors

What began as an independent crowdfunding project which surpassed its goal by selling over $500,000 well worth of systems within a month  quickly came to be a challenger in home protection.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to produce a residence security item that had not been obsoleted or expensive, a noble reason for certain. With a growing list of parts and also accessories to enhance the hub, Scout fortifies its defenses the extra you construct it up.

But does a lot more suggest far better? Extra parts absolutely enhance your house’s security, but they likewise elevate prices. Some good news for your wallet, whether you need a sensor on every door and window or you just require the basic basics, Scout’s appeal stems from its modification– how much customers are ready to spend on developing it to fulfill their demands.

In our review, we set out our perceptions and also findings of the Scout Alarm system protection system thoroughly.

Scout Residence Safety And Security Plans

Scout House Protection has four safety and security packages for clients to pick from. If the bundles don’t include what you require, or if you need extra products, Scout offers a fifth option to build your very own plan.

“Scout Small Pack” Bundle: This is the business’s most economical system as well as consists of eight products. It includes the things needed to begin your do it yourself safety and security system, consisting of movement and gain access to sensors. The pack additionally includes two crucial fobs so you can easily arm as well as disarm the system. This pack is best-suited for those that want standard safety protection or stay in a smaller sized home.

“Scout Huge Pack” Package: If you need to safeguard a bigger area in your house or your residence has multiple access points, the Scout Large Pack supplies a safety solution that covers all your bases. Furnished with greater than two times the gain access to sensors of the Scout Small Pack, this package provides you satisfaction that all locations of your house will certainly continue to be secure.

“Scout Aspects Pack” Bundle: This package couples home security with catastrophe prevention. The plan features a smoke alarm and also water sensing unit to aid you catch expensive fires or flood damage prior to it leaves hand.

“Scout Engineer Pack” Bundle: This is made to be Scout’s many detailed house protection offering. Combining all the gadgets consisted of in the Scout Small Pack, the Designer Pack adds on added security actions like a clever lock and also glass break sensor.

“Construct Your System” Package: For consumers who desire an even more tailored alarm for their residence, Scout provides the ability to develop your very own system. As soon as you choose your Scout Center, you can pick as lots of devices as you want and build a system to fit your residence safety and security requirements. You can select from the adhering to 18 things when you build your very own system: Door panel, Access sensor, Movement sensing unit, Scout indoor camera, Scout video doorbell, Keypad, Smoke alarm, Water sensing unit, Glass break sensing unit, Door lock, Lawn sign, Panic button, Remote control, Alarm and Zigbee repeater, Home window sticker, Secret fob, and a RFID sticker.

Scout pricing

Scout Security - Scout Alarm Cameras

Even if you do not decide in to professional tracking, you still need to pay a minimum of $10 every month. Basically, you’re paying to make use of the app, which we think is somewhat ridiculous. Most applications, safety and security or otherwise, have some kind of free access.


Similar to lots of do it yourself systems, there’s no contract with Scout. Costs are month to month.

You can pick to make a 12-month commitment in exchange for a 10% discount. But also then, Scout will give you a prorated reimbursement if you have to cancel. That’s a pretty sweet deal in a market understood for wringing high cancellation costs out of clients.


You set up Scout on your own, so you don’t need to pay a setup fee. And if you wish to move, you can take everything down and also re-install it on your own. It’s a discomfort without a doubt, however it’s free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring and simple DIY installment. We additionally such as that its specialist tracking expenses less than the industry standard of $32 a month. Below are some great reasons to pick Scout over other protection systems:

Mobile backup: Scout’s cellular backup is one-of-a-kind compared to various other safety systems because it does not require a professional tracking plan. This indicates you have a reputable way to access your system with the Scout application without delegating your security to a surveillance. (There’s likewise a battery backup to maintain your system competing approximately 12 hrs.).

Text and also telephone call signals: While Scout sends press alerts on a smart device, its sms message as well as phone call signals make it an exceptional alternative for individuals that don’t make use of mobile phones. Text and also call informs likewise provide you a back-up in case you do not see a press notice.

Simple arming and disarming: Scout depends only on key fobs, RFID chips, and also mobile access for equipping and disarming, so there are no keypad accessibility codes to keep in mind. (Scout additionally markets a keypad for people wanting to grant short-lived accessibility to guests.).

Devices: Scout styles attractive tools that covers most safety demands. The system works with numerous clever home platforms like Amazon.com Alexa, Google Aide †, Z-Wave, and Zigbee.

Growth and also transportability: This is a wonderful system for people intending to move from a smaller residence to a larger one because it’s easy to take with you and add added sensors as required.

Scout Safety And Security Client Service.

Scout client support is readily available through phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, other than on major vacations. Scout also provides different 24/7 tracking, which is constantly efficient every day of the year at all times of the day.

Scout Protection does not yet have a ranking with the Better Business Bureau, as the firm is a more recent one. Nevertheless, Scout customer testimonials suggest the company has actually been receptive and also ready to deal with clients experience occasional integrity issues with Scout components.

We also found Scout Security’s customer service to be useful when we got in touch with the firm to test different elements of its service. Our Security Nerd tested each of the adhering to procedures:.

Sales: We got in touch with customer support to ask about purchasing a safety system and located support staff to be experienced and friendly however not aggressive.

Layout: We used the Scout web site to construct a tailored protection bundle.

Service: We called client support to see for how long it took to obtain an agent on the phone and also were provided with fast response to questions.

Scout Alarm System FAQs.

What does the Google and also Nest merging suggest for Scout Alarm system?

If you have actually currently combined your Nest as well as Google accounts, customer support states the Nest integrations will certainly not collaborate with your Scout system. We’ll maintain you upgraded with movement in this certain room as we see it. Going through a renovation to rework their systems to fit the Works with Google Aide network (that will certainly change Works with Nest).

How does Scout Alarm safeguard my information?

Scout says all video clip footage is secured when sent out to the cloud, and Roberts claims all messaging is sent with AES 128-Bit security. “I would certainly claim that consumers can rest easy with Scout as well as recognize there’s no advertisement platform, there’s nothing else product that would certainly benefit from the information of what’s taking place inside your house, and also we’re really delicate about that,” said Roberts. Due to the fact that Scout is so conveniently incorporated with various other devices, it’s still valuable to check out the personal privacy policy and terms and also problems of other third celebrations to understand much better what civil liberties each firm has to your details.

What’s on the horizon for Scout?

Roberts claims Scout does not have a group of A.I. experts to optimize a video as Nest does. This is one reason why Scout companions with various other major players– however, even more Scout-specific tools, including cameras, might be on the way.

Without being horribly specific concerning our roadmap and also what tools are appearing, we wish to broaden the boundary.

“Certainly, you want to safeguard what’s going on inside, once somebody’s within, they’re already in the residence. I believe that there are some outside cam items that are very fascinating to expand the border and also to work in tandem with right stuff that’s taking place in your home.”.

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