Home Security Alarm Service

What began as an independent crowdfunding project which surpassed its goal by offering over $500,000 well worth of systems within a month  soon came to be a contender in home safety.

Based in Chicago, Illinois,1 Scout was born out of a desire to generate a house protection item that wasn’t outdated or costly, an honorable reason for sure. With a growing listing of components as well as accessories to enhance the hub, Scout fortifies its defenses the a lot more you construct it up.

Yet does extra mean better? Added components absolutely improve your residence’s safety and security, however they additionally increase expenses. But some good information for your purse, whether you require a sensing unit on every door and window or you just require the standard essentials, Scout’s appeal stems from its personalization how much consumers want to spend on developing it to satisfy their needs.

In our evaluation, we lay out our impressions as well as findings of the Scout Alarm system protection system in detail.

Scout House Safety Plans

Scout Home Safety has 4 safety and security bundles for clients to select from. If the packages do not include what you need, or if you need extra things, Scout provides a fifth choice to develop your own package.

“Scout Small Pack” Package: This is the company’s most budget friendly system as well as consists of eight things. It contains the items required to start your do it yourself safety and security system, consisting of movement as well as access sensing units. The pack additionally includes 2 vital fobs so you can quickly equip and also disarm the system. This pack is best-suited for those who want basic safety and security protection or stay in a smaller sized home.

“Scout Big Pack” Plan: If you need to protect a larger location in your home or your residence has multiple access points, the Scout Large Pack provides a safety and security solution that covers all your bases. Outfitted with more than twice the accessibility sensing units of the Scout Small Pack, this bundle offers you peace of mind that all locations of your house will certainly remain safe and secure.

“Scout Elements Pack” Bundle: This plan couples residence security with disaster prevention. The plan includes a smoke detector as well as water sensing unit to assist you catch costly fires or flooding damages before it leaves hand.

“Scout Engineer Pack” Package: This is created to be Scout’s many comprehensive house security offering. Coupling all the devices consisted of in the Scout Small Pack, the Designer Pack adds on extra safety and security actions like a clever lock and glass break sensing unit.

“Construct Your System” Bundle: For consumers that desire a more tailored alarm for their home, Scout offers the capability to produce your very own system. As soon as you pick your Scout Hub, you can choose as numerous devices as you want as well as develop a system to fit your house safety needs. You can select from the following 18 things when you build your very own system: Door panel, Gain access to sensor, Motion sensor, Scout interior camera, Scout video buzzer, Keypad, Smoke detector, Water sensor, Glass break sensor, Door lock, Backyard sign, Panic button, Push-button control, Alarm and Zigbee repeater, Home window sticker label, Secret fob, and a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cameras

Even if you don’t decide in to professional monitoring, you still have to pay a minimum of $10 monthly. So basically, you’re paying to utilize the app, which we think is rather silly. Many apps, safety and security or otherwise, have some kind of open door.


Similar to numerous do it yourself systems, there’s no contract with Scout. Fees are month to month.

You can pick to make a 12-month dedication in exchange for a 10% price cut. Also then, Scout will certainly offer you a prorated refund if you have to terminate. That’s a rather sweet sell an industry recognized for wringing high termination charges out of consumers.


You install Scout on your own, so you do not have to pay a setup cost. And also if you wish to relocate, you can take everything down and also re-install it by yourself. It’s a pain for sure, however it’s cost-free.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring and simple DIY installation. We likewise such as that its professional surveillance prices less than the industry standard of $32 a month. Right here are some good reasons to choose Scout over various other safety systems:

Mobile backup: Scout’s cellular backup is unique compared to various other protection systems since it does not call for a specialist tracking plan. This indicates you have a reputable method to access your system through the Scout application without entrusting your safety and security to a surveillance center. (There’s also a battery backup to maintain your system running for approximately 12 hours.).

Text and telephone call notifies: While Scout sends press notifications on a smart device, its sms message and also telephone call alerts make it an excellent choice for people that don’t use smartphones. Text and also call alerts also provide you a back-up in case you don’t see a push notification.

Easy arming and also deactivating: Scout relies exclusively on crucial fobs, RFID chips, and mobile gain access to for equipping and deactivating, so there are no keypad gain access to codes to bear in mind. (Scout additionally sells a keypad for people wanting to approve short-term accessibility to guests.).

Equipment: Scout layouts appealing tools that covers most safety and security requirements. The system is compatible with lots of clever residence platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, as well as Zigbee.

Expansion as well as mobility: This is a wonderful system for individuals planning to move from a smaller home to a larger one considering that it’s easy to take with you as well as add on added sensors as required.

Scout Safety Customer Service.

Scout consumer support is readily available through phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Client service is available from 9:00 AM to 6:00 PM CST, except on significant vacations. Scout also gives separate 24/7 surveillance, which is always reliable each day of the year in all times of the day.

Scout Safety does not yet have a score with the Bbb, as the firm is a more recent one. Scout client testimonials indicate the firm has actually been responsive and prepared to function with customers experience periodic reliability troubles with Scout components.

We likewise located Scout Safety’s customer service to be useful when we called the business to test different facets of its service. Our Protection Geek evaluated each of the adhering to procedures:.

Sales: We contacted customer care to inquire about acquiring a safety system and found assistance personnel to be well-informed and pleasant however not aggressive.

Layout: We utilized the Scout site to construct a tailored safety bundle.

Solution: We called customer support to see for how long it took to obtain a representative on the phone and were supplied with fast answers to inquiries.

Scout Alarm System Frequently Asked Questions.

What does the Google and Nest merger mean for Scout Alarm system?

If you’ve currently merged your Nest as well as Google accounts, customer support states the Nest assimilations will not work with your Scout system. We’ll maintain you updated with activity in this particular area as we see it. Undertaking a renovation to rework their systems to fit the Works with Google Aide network (that will certainly change Works with Nest).

Exactly How does Scout Alarm shield my data?

Scout claims all video clip footage is encrypted when sent out to the cloud, and also Roberts states all messaging is sent out with AES 128-Bit file encryption. “I would say that customers can rest easy with Scout and also understand there’s no ad system, there’s nothing else product that would certainly take advantage of the information of what’s taking place inside your house, and we’re very delicate regarding that,” stated Roberts. Since Scout is so quickly integrated with various other tools, it’s still advantageous to review the privacy plan and terms and problems of various other third events to understand far better what civil liberties each business has to your details.

What’s on the horizon for Scout?

Roberts claims Scout doesn’t have a team of A.I. experts to optimize a video clip as Nest does. This is one reason that Scout companions with other major players– nonetheless, more Scout-specific equipment, consisting of video cameras, may get on the method.

Without being extremely certain regarding our roadmap as well as what gadgets are coming out, we wish to broaden the perimeter.

“Obviously, you intend to protect what’s going on within, once a person’s within, they’re currently in the residence. I assume that there are some outdoor cam items that are very fascinating to broaden the boundary and also to operate in tandem with the stuff that’s going on in the house.”.

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