Home Safe Security Company

What began as an independent crowdfunding project which surpassed its objective by offering over $500,000 worth of systems within a month  quickly became a competitor in home safety.

Based in Chicago, Illinois,1 Scout was born out of a need to create a house security product that had not been dated or pricey, a noble cause for sure. With an expanding checklist of components and accessories to complement the hub, Scout strengthens its defenses the more you develop it up.

Does more indicate far better? Additional parts absolutely enhance your residence’s safety and security, but they likewise elevate expenses. Yet some great information for your pocketbook, whether you call for a sensor on every windows and door or you simply need the basic fundamentals, Scout’s appeal comes from its customization how much customers are willing to spend on constructing it to fulfill their demands.

In our testimonial, we outlined our perceptions and searchings for of the Scout Alarm security system carefully.

Scout Residence Safety Plans

Scout House Safety has four safety packages for clients to pick from. If the bundles do not include what you need, or if you require additional things, Scout provides a fifth choice to develop your own package.

“Scout Small Pack” Bundle: This is the business’s most inexpensive system as well as includes eight products. It consists of the things required to start your DIY security system, including movement and also access sensors. The pack likewise includes two essential fobs so you can quickly equip and also disarm the system. This pack is best-suited for those who desire standard safety and security insurance coverage or stay in a smaller sized home.

“Scout Big Pack” Bundle: If you require to secure a bigger area in your home or your house has numerous accessibility points, the Scout Huge Pack supplies a security option that covers all your bases. Equipped with greater than two times the gain access to sensing units of the Scout Small Pack, this bundle provides you comfort that all locations of your house will certainly remain safe and secure.

“Scout Elements Pack” Bundle: This plan pairs home security with catastrophe prevention. The package features a smoke alarm and also water sensing unit to help you catch expensive fires or flooding damage prior to it leaves hand.

“Scout Designer Pack” Bundle: This is created to be Scout’s a lot of detailed residence safety and security offering. Coupling all the devices consisted of in the Scout Small Pack, the Engineer Pack adds extra protection measures like a clever lock and glass break sensor.

“Build Your System” Plan: For consumers that desire a more customized alarm for their residence, Scout provides the capacity to create your very own system. When you pick your Scout Hub, you can select as numerous gadgets as you desire and also build a system to fit your home security requirements. You can choose from the adhering to 18 items when you build your very own system: Door panel, Gain access to sensing unit, Activity sensor, Scout indoor cam, Scout video buzzer, Keypad, Smoke detector, Water sensing unit, Glass break sensing unit, Door lock, Yard indicator, Panic button, Remote, Alarm and also Zigbee repeater, Home window sticker, Key fob, and also a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you do not decide in to specialist tracking, you still need to pay a minimum of $10 monthly. So essentially, you’re paying to utilize the app, which we think is rather foolish. The majority of applications, safety or otherwise, have some type of free access.


Just like lots of do it yourself systems, there’s no agreement with Scout. Charges are month to month.

You can select to make a 12-month dedication in exchange for a 10% discount rate. Even after that, Scout will certainly give you a prorated refund if you have to cancel. That’s a rather pleasant sell a market understood for wringing high cancellation charges out of consumers.


You install Scout on your own, so you do not have to pay an installation charge. And if you wish to move, you can take whatever down as well as reinstall it on your own. It’s a pain for sure, but it’s free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring as well as easy DIY installation. We also such as that its specialist monitoring costs less than the market average of $32 a month. Right here are some excellent factors to select Scout over other protection systems:

Cellular back-up: Scout’s mobile backup is unique contrasted to various other safety systems due to the fact that it doesn’t call for an expert surveillance strategy. This suggests you have a reliable way to access your system with the Scout application without delegating your security to a surveillance. (There’s also a battery back-up to keep your system running for up to 12 hours.).

Text as well as call notifies: While Scout sends out push notifications on a mobile phone, its sms message and telephone call informs make it an excellent alternative for individuals that don’t utilize mobile phones. Text as well as call informs likewise give you a backup in case you do not notice a press notification.

Easy arming and also deactivating: Scout relies exclusively on vital fobs, RFID chips, and mobile gain access to for equipping as well as disarming, so there are no keypad access codes to remember. (Scout likewise markets a keypad for people looking to approve short-term access to guests.).

Devices: Scout designs attractive equipment that covers most protection demands. The system is compatible with many clever residence systems like Amazon Alexa, Google Assistant †, Z-Wave, as well as Zigbee.

Expansion and mobility: This is a fantastic system for individuals intending to move from a smaller sized house to a bigger one since it’s very easy to take with you and add on additional sensing units as needed.

Scout Security Client Service.

Scout client assistance is readily available via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Client service is readily available from 9:00 AM to 6:00 PM CST, other than on major vacations. Scout likewise offers different 24/7 surveillance, which is always effective daily of the year in all times of the day.

Scout Protection does not yet have a ranking with the Bbb, as the company is a more recent one. Nevertheless, Scout client reviews suggest the company has been responsive and also happy to work with clients experience occasional integrity troubles with Scout elements.

We additionally located Scout Safety’s customer service to be handy when we contacted the company to examine numerous aspects of its service. Our Protection Nerd examined each of the adhering to procedures:.

Sales: We called customer care to inquire about buying a security system as well as discovered assistance staff to be well-informed and pleasant however not aggressive.

Design: We utilized the Scout website to build a personalized safety and security bundle.

Solution: We spoke to client support to see how long it required to obtain an agent on the phone as well as were given with quick response to concerns.

Scout Alarm System FAQs.

What does the Google as well as Nest merger mean for Scout Alarm system?

If you’ve currently combined your Nest as well as Google accounts, customer service says the Nest combinations will certainly not deal with your Scout system. We’ll maintain you updated with motion in this certain room as we see it. Going through a renovation to remodel their systems to fit the Works with Google Aide network (that will change Functions with Nest).

Exactly How does Scout Alarm protect my data?

Scout says all video footage is secured when sent out to the cloud, as well as Roberts claims all messaging is sent with AES 128-Bit encryption. “I would certainly state that clients can relax easy with Scout and understand there’s no ad platform, there’s no other line of product that would gain from the data of what’s going on inside the house, as well as we’re extremely sensitive regarding that,” stated Roberts. Since Scout is so conveniently incorporated with various other gadgets, it’s still useful to review the personal privacy plan as well as terms and conditions of other 3rd parties to recognize far better what civil liberties each company has to your info.

What’s on the horizon for Scout?

Roberts states Scout does not have a team of A.I. professionals to optimize a video as Nest does. This is one reason that Scout companions with other major players– however, more Scout-specific equipment, consisting of video cameras, may get on the way.

Without being awfully specific about our roadmap and also what gadgets are coming out, we intend to expand the border.

“Obviously, you wish to secure what’s going on within, but once somebody’s inside, they’re already in the house. I think that there are some outdoor camera items that are extremely fascinating to increase the perimeter and to work in tandem with the stuff that’s taking place in the house.”.

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