Home Safe Secure Services

What started as an independent crowdfunding campaign which exceeded its objective by selling over $500,000 well worth of systems within a month  quickly became a competitor in house safety and security.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to create a residence security item that had not been outdated or costly, a worthy reason for sure. With an expanding list of parts and also accessories to match the hub, Scout strengthens its defenses the much more you develop it up.

Does more suggest far better? Added components absolutely boost your house’s safety, but they likewise increase prices. Some great news for your pocketbook, whether you call for a sensor on every door and also window or you just need the fundamental essentials, Scout’s charm stems from its modification– just how much consumers are ready to spend on building it to satisfy their requirements.

In our evaluation, we set out our impacts and findings of the Scout Alarm system safety system thoroughly.

Scout Home Safety Plans

Scout Home Safety and security has 4 protection plans for customers to pick from. If the bundles don’t contain what you need, or if you need added items, Scout gives a 5th alternative to construct your very own plan.

“Scout Small Pack” Package: This is the firm’s most economical system as well as includes 8 things. It consists of the items required to start your do it yourself security system, including activity and gain access to sensors. The pack likewise features 2 vital fobs so you can conveniently equip and also deactivate the system. This pack is best-suited for those that desire basic protection protection or stay in a smaller sized home.

“Scout Large Pack” Bundle: If you need to protect a bigger location in your house or your residence has multiple gain access to points, the Scout Huge Pack supplies a protection option that covers all your bases. Equipped with greater than twice the accessibility sensing units of the Scout Small Pack, this bundle gives you peace of mind that all areas of your home will stay safe.

“Scout Aspects Pack” Package: This package pairs home safety and security with catastrophe avoidance. The package includes a smoke alarm and water sensing unit to assist you catch expensive fires or flooding damage prior to it leaves hand.

“Scout Designer Pack” Package: This is created to be Scout’s many detailed house security offering. Combining all the gadgets included in the Scout Small Pack, the Designer Pack adds on extra safety and security actions like a smart lock and also glass break sensing unit.

“Construct Your System” Bundle: For customers that want an even more personalized alarm for their residence, Scout offers the ability to develop your very own system. As soon as you pick your Scout Hub, you can pick as several tools as you want and also develop a system to fit your home security demands. You can choose from the following 18 things when you develop your own system: Door panel, Access sensing unit, Movement sensing unit, Scout interior cam, Scout video clip buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Yard sign, Panic button, Remote, Alarm as well as Zigbee repeater, Home window sticker, Key fob, and a RFID sticker label.

Scout rates

Scout Security - Scout Alarm Cellular

Even if you do not opt in to professional tracking, you still have to pay a minimum of $10 monthly. Generally, you’re paying to utilize the application, which we assume is rather silly. Many apps, safety or otherwise, have some sort of free access.


Just like lots of DIY systems, there’s no contract with Scout. Costs are month to month.

You can choose to make a 12-month commitment for a 10% discount rate. However even then, Scout will certainly give you a prorated refund if you have to terminate. That’s a rather sweet deal in a sector known for wringing high cancellation costs out of customers.


You set up Scout on your own, so you don’t need to pay an installation cost. As well as if you want to relocate, you can take every little thing down and also re-install it by yourself. It’s a pain for certain, yet it’s cost-free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring and easy DIY setup. We additionally such as that its professional surveillance costs less than the industry average of $32 a month. Here are some great reasons to pick Scout over other security systems:

Cellular backup: Scout’s mobile backup is distinct contrasted to other safety systems since it doesn’t need an expert monitoring strategy. This suggests you have a trustworthy method to access your system with the Scout app without delegating your safety to a surveillance. (There’s additionally a battery back-up to maintain your system running for up to 12 hours.).

Text and phone call signals: While Scout sends push alerts on a smartphone, its text and also phone call notifies make it a superb choice for individuals that don’t utilize smartphones. Text as well as call notifies also give you a back-up in case you don’t discover a push alert.

Simple arming and also disarming: Scout counts solely on crucial fobs, RFID chips, and mobile access for arming and also disarming, so there are no keypad access codes to remember. (Scout additionally markets a keypad for people looking to give short-lived access to guests.).

Tools: Scout styles attractive equipment that covers most security needs. The system works with numerous clever home systems like Amazon Alexa, Google Assistant †, Z-Wave, and Zigbee.

Growth as well as portability: This is a great system for people preparing to relocate from a smaller sized residence to a bigger one given that it’s simple to take with you and add extra sensors as needed.

Scout Security Customer Service.

Scout customer assistance is offered via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is readily available from 9:00 AM to 6:00 PM CST, except on significant holidays. Scout likewise gives separate 24/7 monitoring, which is always efficient daily of the year at all times of the day.

Scout Safety does not yet have a score with the Bbb, as the firm is a newer one. However, Scout consumer reviews suggest the business has actually been receptive and happy to work with consumers experience periodic reliability problems with Scout parts.

We also found Scout Safety and security’s customer support to be valuable when we contacted the company to check different aspects of its service. Our Security Geek checked each of the complying with procedures:.

Sales: We called customer service to ask about buying a protection system and also located support personnel to be experienced and also pleasant however not aggressive.

Layout: We used the Scout website to develop a personalized safety plan.

Solution: We spoke to customer assistance to see how much time it required to get a representative on the phone and were supplied with fast solution to questions.

Scout Alarm System Frequently Asked Questions.

What does the Google as well as Nest merger mean for Scout Alarm system?

If you have actually currently combined your Nest and also Google accounts, customer service says the Nest combinations will not collaborate with your Scout system. We’ll maintain you updated with movement in this specific space as we see it. Going through a renovation to remodel their systems to fit the Works with Google Aide network (that will certainly replace Works with Nest).

Just How does Scout Alarm secure my information?

Scout states all video clip footage is secured when sent to the cloud, and also Roberts claims all messaging is sent out with AES 128-Bit encryption. “I would certainly say that consumers can relax easy with Scout and understand there’s no ad platform, there’s nothing else product that would certainly take advantage of the information of what’s going on inside your home, and also we’re really sensitive regarding that,” claimed Roberts. Since Scout is so easily integrated with other devices, it’s still valuable to check out the personal privacy policy and terms and problems of various other third events to comprehend better what rights each business has to your details.

What’s on the horizon for Scout?

Roberts says Scout does not have a group of A.I. experts to enhance a video clip as Nest does. This is one reason why Scout partners with various other major gamers– nonetheless, even more Scout-specific devices, consisting of cams, may get on the method.

Without being extremely details concerning our roadmap and also what devices are coming out, we want to broaden the boundary.

“Undoubtedly, you intend to safeguard what’s taking place within, once a person’s inside, they’re currently in the residence. I assume that there are some exterior cam products that are very interesting to expand the perimeter as well as to operate in tandem with right stuff that’s taking place in your house.”.

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