Home Monitoring Services

What started as an independent crowdfunding campaign which surpassed its objective by offering over $500,000 worth of systems within a month  soon came to be a competitor in house security.

Based in Chicago, Illinois,1 Scout was born out of a wish to create a home security product that wasn’t dated or expensive, a noble cause without a doubt. With an expanding listing of parts and also accessories to complement the center, Scout strengthens its defenses the a lot more you construct it up.

However does much more indicate far better? Extra elements certainly boost your residence’s safety, yet they additionally elevate prices. Some good news for your wallet, whether you call for a sensing unit on every door and window or you just require the fundamental basics, Scout’s allure stems from its modification– just how much clients are ready to spend on developing it to meet their needs.

In our testimonial, we set out our impressions and findings of the Scout Alarm system protection system in detail.

Scout House Safety And Security Plans

Scout Residence Protection has four safety packages for clients to choose from. If the bundles don’t include what you need, or if you require added products, Scout offers a fifth choice to build your very own plan.

“Scout Small Pack” Bundle: This is the company’s most inexpensive system and also consists of 8 things. It consists of the items required to start your do it yourself safety system, consisting of movement and accessibility sensors. The pack also comes with 2 essential fobs so you can conveniently equip and also disarm the system. This pack is best-suited for those who desire standard protection protection or stay in a smaller house.

“Scout Big Pack” Plan: If you require to safeguard a larger location in your residence or your house has multiple accessibility factors, the Scout Huge Pack provides a safety service that covers all your bases. Geared up with greater than two times the gain access to sensing units of the Scout Small Pack, this bundle provides you assurance that all locations of your home will certainly continue to be protected.

“Scout Components Pack” Bundle: This plan couples residence safety and security with calamity prevention. The package features a smoke detector and also water sensor to help you capture costly fires or flood damage prior to it leaves hand.

“Scout Architect Pack” Bundle: This is designed to be Scout’s the majority of thorough residence security offering. Combining all the tools consisted of in the Scout Small Pack, the Architect Pack adds on additional security measures like a clever lock and also glass break sensor.

“Develop Your System” Package: For clients who want a more tailored security system for their residence, Scout offers the ability to develop your own system. Once you select your Scout Hub, you can select as lots of devices as you want and also build a system to fit your house protection requirements. You can choose from the adhering to 18 things when you develop your own system: Door panel, Gain access to sensor, Activity sensor, Scout interior camera, Scout video clip doorbell, Keypad, Smoke detector, Water sensing unit, Glass break sensing unit, Door lock, Backyard sign, Panic button, Remote control, Alarm and also Zigbee repeater, Home window sticker label, Trick fob, and also a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you don’t choose in to specialist surveillance, you still need to pay a minimum of $10 every month. Essentially, you’re paying to utilize the app, which we believe is rather ridiculous. Most apps, security or otherwise, have some type of free access.


As with lots of DIY systems, there’s no agreement with Scout. Charges are month to month.

You can pick to make a 12-month dedication in exchange for a 10% discount. Also then, Scout will certainly offer you a prorated refund if you have to terminate. That’s a quite pleasant deal in a market recognized for wringing high cancellation charges out of customers.


You set up Scout on your own, so you do not need to pay a setup fee. And if you intend to move, you can take whatever down and reinstall it by yourself. It’s a pain for certain, however it’s free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and also simple DIY setup. We also such as that its specialist tracking expenses less than the sector standard of $32 a month. Right here are some good reasons to choose Scout over various other protection systems:

Cellular backup: Scout’s mobile back-up is one-of-a-kind contrasted to various other safety systems since it does not require a specialist monitoring plan. This indicates you have a reliable method to access your system via the Scout app without entrusting your protection to a tracking. (There’s also a battery back-up to maintain your system running for up to 12 hours.).

Text and also phone call alerts: While Scout sends out press notices on a mobile phone, its sms message and also phone call alerts make it a superb alternative for people that do not utilize smartphones. Text as well as call alerts additionally offer you a back-up in case you don’t discover a press alert.

Straightforward arming and disarming: Scout relies only on vital fobs, RFID chips, and also mobile gain access to for equipping and also disarming, so there are no keypad accessibility codes to remember. (Scout also sells a keypad for people looking to give short-term access to guests.).

Devices: Scout designs appealing devices that covers most protection demands. The system works with numerous smart home systems like Amazon.com Alexa, Google Assistant †, Z-Wave, and Zigbee.

Development as well as transportability: This is a terrific system for people preparing to relocate from a smaller sized home to a larger one since it’s simple to take with you and add on added sensing units as required.

Scout Safety And Security Customer Support.

Scout consumer support is offered by means of phone at 844-287-2688 or can be reached at support@scoutalarm.com. Client service is available from 9:00 AM to 6:00 PM CST, except on significant holidays. Scout additionally provides different 24/7 surveillance, which is always effective everyday of the year whatsoever times of the day.

Scout Protection doesn’t yet have a rating with the Better Business Bureau, as the company is a newer one. Nonetheless, Scout customer evaluations indicate the business has actually been receptive and also happy to deal with customers experience occasional reliability issues with Scout components.

We also located Scout Protection’s client service to be practical when we contacted the firm to test different elements of its solution. Our Security Geek tested each of the adhering to procedures:.

Sales: We got in touch with customer service to inquire about purchasing a protection system and discovered assistance personnel to be educated and also friendly however not pushy.

Layout: We made use of the Scout site to develop a personalized security plan.

Solution: We called customer assistance to see the length of time it took to obtain a rep on the phone and were offered with fast solution to questions.

Scout Alarm System FAQs.

What does the Google as well as Nest merger imply for Scout Alarm?

If you’ve currently merged your Nest and Google accounts, customer service says the Nest assimilations will certainly not collaborate with your Scout system. We’ll maintain you upgraded with activity in this certain room as we see it. Undertaking a renovation to remodel their systems to fit the Works with Google Aide network (that will replace Functions with Nest).

Just How does Scout Alarm safeguard my data?

Scout says all video footage is encrypted when sent out to the cloud, and Roberts claims all messaging is sent with AES 128-Bit file encryption. “I would certainly say that clients can rest easy with Scout and know there’s no ad system, there’s nothing else product line that would gain from the information of what’s taking place inside your home, and also we’re really sensitive regarding that,” stated Roberts. Since Scout is so easily incorporated with other devices, it’s still advantageous to check out the privacy policy and terms as well as conditions of various other third celebrations to comprehend better what civil liberties each business has to your information.

What’s on the horizon for Scout?

Roberts says Scout doesn’t have a team of A.I. specialists to enhance a video clip as Nest does. This is one reason Scout partners with other significant players– however, even more Scout-specific equipment, consisting of cameras, might get on the method.

Without being terribly specific concerning our roadmap and also what devices are coming out, we intend to increase the border.

“Clearly, you intend to secure what’s going on inside, once someone’s within, they’re currently in the residence. I assume that there are some outdoor electronic camera products that are very interesting to increase the border as well as to work in tandem with right stuff that’s going on in your house.”.

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