Home Monitoring Service

What began as an independent crowdfunding project which exceeded its goal by marketing over $500,000 worth of systems within a month  soon became a competitor in home protection.

Based in Chicago, Illinois,1 Scout was born out of a desire to produce a residence safety item that wasn’t outdated or expensive, an honorable reason for sure. With a growing listing of components as well as accessories to enhance the hub, Scout fortifies its defenses the much more you develop it up.

Does much more imply much better? Extra elements absolutely boost your home’s safety, but they additionally elevate expenses. Some excellent news for your budget, whether you call for a sensing unit on every door and home window or you simply require the basic essentials, Scout’s allure stems from its modification– how much consumers are ready to invest on constructing it to meet their requirements.

In our testimonial, we lay out our perceptions and also searchings for of the Scout Alarm safety system carefully.

Scout Home Safety And Security Plans

Scout House Safety and security has four security packages for clients to choose from. If the bundles don’t have what you need, or if you need added items, Scout gives a 5th option to build your very own bundle.

“Scout Small Pack” Plan: This is the firm’s most budget-friendly system as well as consists of eight things. It consists of the things needed to start your do it yourself safety and security system, including motion and gain access to sensors. The pack also includes 2 vital fobs so you can easily arm and disarm the system. This pack is best-suited for those that desire standard security coverage or reside in a smaller residence.

“Scout Big Pack” Package: If you need to safeguard a bigger area in your residence or your home has multiple accessibility points, the Scout Large Pack offers a safety solution that covers all your bases. Outfitted with more than two times the accessibility sensors of the Scout Small Pack, this package gives you comfort that all areas of your home will continue to be secure.

“Scout Elements Pack” Plan: This bundle pairs residence protection with disaster avoidance. The bundle features a smoke alarm as well as water sensor to aid you catch pricey fires or flooding damages before it gets out of hand.

“Scout Engineer Pack” Bundle: This is made to be Scout’s a lot of thorough house safety offering. Combining all the gadgets included in the Scout Small Pack, the Engineer Pack adds on extra safety and security measures like a wise lock as well as glass break sensing unit.

“Build Your System” Bundle: For clients who want an even more tailored alarm system for their residence, Scout provides the capacity to create your very own system. When you choose your Scout Center, you can pick as many devices as you want as well as develop a system to fit your house security demands. You can select from the complying with 18 things when you construct your own system: Door panel, Access sensing unit, Activity sensor, Scout indoor video camera, Scout video doorbell, Keypad, Smoke detector, Water sensing unit, Glass break sensing unit, Door lock, Yard sign, Panic button, Remote, Alarm and also Zigbee repeater, Window sticker label, Trick fob, and also a RFID sticker.

Scout rates

Scout Security - Scout Alarm Cameras

Even if you don’t decide in to specialist tracking, you still need to pay a minimum of $10 monthly. So essentially, you’re paying to make use of the app, which we think is rather foolish. Many applications, safety or otherwise, have some sort of free access.


As with numerous DIY systems, there’s no contract with Scout. Charges are month to month.

You can choose to make a 12-month commitment in exchange for a 10% discount. Also then, Scout will certainly give you a prorated refund if you have to cancel. That’s a quite sweet deal in an industry understood for wringing steep cancellation charges out of clients.


You install Scout on your own, so you don’t need to pay an installation cost. And if you want to move, you can take whatever down and also re-install it by yourself. It’s a discomfort for certain, however it’s free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring as well as easy do it yourself setup. We likewise like that its professional surveillance prices less than the market average of $32 a month. Below are some good reasons to choose Scout over other security systems:

Mobile back-up: Scout’s cellular back-up is unique compared to other protection systems since it does not need a specialist surveillance strategy. This means you have a reliable method to access your system through the Scout app without delegating your protection to a surveillance center. (There’s likewise a battery backup to keep your system competing approximately 12 hrs.).

Text and also phone call alerts: While Scout sends press notifications on a smart device, its sms message and telephone call alerts make it an excellent choice for individuals that do not utilize smartphones. Text as well as call informs likewise provide you a back-up in case you don’t discover a push notification.

Easy arming and also disarming: Scout counts entirely on key fobs, RFID chips, and mobile accessibility for equipping and disarming, so there are no keypad gain access to codes to remember. (Scout also offers a keypad for individuals seeking to give short-lived access to visitors.).

Devices: Scout designs appealing equipment that covers most safety and security requirements. The system is compatible with lots of clever residence systems like Amazon Alexa, Google Aide †, Z-Wave, and also Zigbee.

Expansion and also mobility: This is an excellent system for individuals planning to relocate from a smaller house to a bigger one because it’s simple to take with you as well as add on added sensors as required.

Scout Security Customer Support.

Scout customer assistance is offered through phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is readily available from 9:00 AM to 6:00 PM CST, other than on major holidays. Scout also offers separate 24/7 tracking, which is constantly efficient on a daily basis of the year in all times of the day.

Scout Safety doesn’t yet have a ranking with the Bbb, as the company is a more recent one. However, Scout client reviews indicate the firm has been receptive and willing to work with consumers experience occasional integrity problems with Scout components.

We additionally discovered Scout Protection’s customer care to be valuable when we spoke to the company to examine different aspects of its service. Our Security Nerd checked each of the following procedures:.

Sales: We contacted customer service to ask about purchasing a safety system and also discovered support staff to be educated and friendly yet not aggressive.

Layout: We made use of the Scout website to build a personalized safety package.

Solution: We got in touch with consumer assistance to see how long it required to obtain an agent on the phone and also were supplied with fast solution to concerns.

Scout Alarm FAQs.

What does the Google and also Nest merging imply for Scout Alarm system?

If you’ve already merged your Nest and Google accounts, client service says the Nest combinations will certainly not deal with your Scout system. We’ll maintain you upgraded with motion in this certain space as we see it. Going through a renovation to remodel their systems to fit the Works with Google Assistant network (that will replace Works with Nest).

How does Scout Alarm system safeguard my information?

Scout claims all video clip footage is encrypted when sent out to the cloud, as well as Roberts claims all messaging is sent with AES 128-Bit file encryption. “I would certainly state that clients can relax easy with Scout and know there’s no ad platform, there’s nothing else product line that would gain from the data of what’s going on inside your home, and we’re very sensitive concerning that,” claimed Roberts. Since Scout is so quickly integrated with various other tools, it’s still beneficial to review the personal privacy policy and also terms as well as conditions of various other third celebrations to comprehend better what civil liberties each business has to your details.

What’s on the horizon for Scout?

Roberts says Scout doesn’t have a team of A.I. specialists to enhance a video as Nest does. This is one reason Scout companions with various other significant gamers– nevertheless, even more Scout-specific tools, consisting of electronic cameras, might get on the means.

Without being awfully specific concerning our roadmap as well as what devices are coming out, we want to increase the boundary.

“Clearly, you intend to safeguard what’s going on within, once someone’s inside, they’re already in the house. I assume that there are some outside cam products that are really fascinating to expand the boundary and to operate in tandem with the stuff that’s going on in the house.”.

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