Home Depot Wireless Security

What began as an independent crowdfunding project which exceeded its goal by offering over $500,000 worth of systems within a month  soon ended up being a contender in home security.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to produce a residence safety and security product that wasn’t outdated or costly, a noble reason for sure. With a growing checklist of components and also accessories to complement the hub, Scout strengthens its defenses the more you build it up.

However does a lot more suggest better? Added parts absolutely improve your house’s safety, but they likewise raise expenses. Some great information for your budget, whether you require a sensing unit on every door as well as home window or you just need the fundamental essentials, Scout’s appeal stems from its customization– exactly how much clients are prepared to invest on developing it to meet their requirements.

In our review, we outlined our impressions as well as findings of the Scout Alarm safety system thoroughly.

Scout Residence Safety Packages

Scout Home Safety and security has four safety and security bundles for consumers to pick from. If the bundles do not include what you require, or if you require added products, Scout provides a 5th option to develop your own plan.

“Scout Small Pack” Package: This is the firm’s most cost effective system as well as consists of 8 products. It has the items required to begin your DIY safety and security system, including motion and also access sensors. The pack likewise features two crucial fobs so you can quickly equip as well as disarm the system. This pack is best-suited for those who desire basic security protection or live in a smaller home.

“Scout Big Pack” Bundle: If you require to safeguard a bigger location in your residence or your house has multiple accessibility factors, the Scout Huge Pack offers a safety and security solution that covers all your bases. Outfitted with greater than twice the gain access to sensors of the Scout Small Pack, this package offers you comfort that all areas of your home will stay safe.

“Scout Elements Pack” Plan: This plan couples house protection with catastrophe avoidance. The bundle includes a smoke detector as well as water sensor to aid you capture expensive fires or flood damage before it leaves hand.

“Scout Engineer Pack” Package: This is developed to be Scout’s many thorough home security offering. Coupling all the devices included in the Scout Small Pack, the Designer Pack adds on additional security steps like a wise lock as well as glass break sensing unit.

“Construct Your System” Package: For customers who desire a more customized security system for their residence, Scout uses the ability to produce your own system. Once you select your Scout Hub, you can pick as numerous gadgets as you desire and construct a system to fit your home safety and security needs. You can choose from the adhering to 18 products when you construct your own system: Door panel, Gain access to sensor, Motion sensing unit, Scout interior camera, Scout video buzzer, Keypad, Smoke alarm, Water sensing unit, Glass break sensor, Door lock, Lawn indicator, Panic button, Remote control, Alarm and Zigbee repeater, Window sticker label, Secret fob, and also a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you don’t opt in to specialist surveillance, you still need to pay a minimum of $10 monthly. Primarily, you’re paying to make use of the app, which we assume is rather silly. Many apps, safety or otherwise, have some kind of free access.


Similar to several do it yourself systems, there’s no contract with Scout. Charges are month to month.

You can choose to make a 12-month dedication for a 10% discount rate. Also then, Scout will provide you a prorated reimbursement if you have to terminate. That’s a pretty pleasant sell an industry known for wringing steep termination charges out of customers.


You set up Scout yourself, so you don’t have to pay an installation charge. And also if you wish to relocate, you can take every little thing down as well as reinstall it on your own. It’s a discomfort for certain, yet it’s totally free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring and also very easy DIY installation. We likewise like that its specialist tracking costs less than the sector standard of $32 a month. Here are some great reasons to pick Scout over other safety systems:

Cellular back-up: Scout’s cellular backup is one-of-a-kind contrasted to various other safety systems due to the fact that it doesn’t need an expert tracking plan. This indicates you have a reliable method to access your system through the Scout app without delegating your safety and security to a surveillance facility. (There’s likewise a battery backup to keep your system competing as much as 12 hours.).

Text as well as telephone call alerts: While Scout sends push alerts on a smart device, its sms message as well as phone call alerts make it a superb alternative for people that don’t make use of smartphones. Text as well as call alerts additionally give you a back-up in case you do not notice a push notification.

Straightforward arming and also deactivating: Scout counts exclusively on vital fobs, RFID chips, and mobile accessibility for equipping as well as disarming, so there are no keypad accessibility codes to remember. (Scout likewise markets a keypad for individuals seeking to give momentary accessibility to visitors.).

Equipment: Scout styles eye-catching devices that covers most safety requirements. The system is compatible with many smart home systems like Amazon Alexa, Google Assistant †, Z-Wave, and Zigbee.

Growth and mobility: This is a terrific system for individuals intending to move from a smaller sized house to a bigger one considering that it’s simple to take with you and also add on additional sensors as needed.

Scout Security Customer Service.

Scout client support is offered using phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, except on significant holidays. Scout additionally offers separate 24/7 surveillance, which is always effective each day of the year in any way times of the day.

Scout Security doesn’t yet have a rating with the Better Business Bureau, as the company is a more recent one. Nevertheless, Scout consumer evaluations indicate the company has actually been responsive as well as willing to work with consumers experience occasional integrity troubles with Scout elements.

We likewise found Scout Security’s customer support to be practical when we got in touch with the firm to test various aspects of its service. Our Safety Geek evaluated each of the adhering to processes:.

Sales: We called customer support to ask about acquiring a security system as well as located support personnel to be knowledgeable and pleasant but not pushy.

Design: We used the Scout site to develop a tailored security plan.

Service: We spoke to customer support to see for how long it required to obtain a representative on the phone and also were provided with fast response to concerns.

Scout Alarm FAQs.

What does the Google and also Nest merging suggest for Scout Alarm?

If you have actually already combined your Nest as well as Google accounts, client service says the Nest combinations will not work with your Scout system. We’ll maintain you upgraded with movement in this specific space as we see it. Going through a renovation to rework their systems to fit the Works with Google Aide network (that will change Works with Nest).

Exactly How does Scout Alarm shield my data?

Scout claims all video clip footage is secured when sent out to the cloud, as well as Roberts states all messaging is sent with AES 128-Bit file encryption. “I would say that clients can rest easy with Scout and understand there’s no advertisement platform, there’s no other product line that would certainly gain from the information of what’s taking place inside the house, as well as we’re really sensitive about that,” stated Roberts. Yet since Scout is so conveniently integrated with other tools, it’s still beneficial to review the privacy plan and also terms of various other 3rd parties to understand better what civil liberties each business needs to your details.

What’s on the horizon for Scout?

Roberts claims Scout does not have a team of A.I. experts to optimize a video clip as Nest does. This is one reason that Scout companions with various other major gamers– nevertheless, even more Scout-specific devices, consisting of electronic cameras, may be on the method.

Without being horribly particular regarding our roadmap and also what devices are coming out, we intend to broaden the boundary.

“Obviously, you want to secure what’s taking place within, but once somebody’s inside, they’re currently in the home. I believe that there are some outside electronic camera items that are really interesting to expand the boundary and to operate in tandem with right stuff that’s going on in the house.”.

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